Frequently Asked Questions
Everything you need to know about shopping for tech at Pejayz.
What is the standard shipping time for electronics?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
Do your products come with a warranty?
Yes, all electronic devices purchased through Pejayz come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.
What is your return policy for open-box items?
We offer a 30-day return window. If the item has been opened, it must be returned with all original packaging and accessories to be eligible for a full refund or exchange.
Are the gadgets on Pejayz authentic and brand new?
Absolutely. We only source products directly from authorized distributors and manufacturers to ensure that every item sold is 100% authentic and brand new.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure and convenient transactions.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.